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X reasons why your bonus is not activated and how to solve it!

Faced with an error, it becomes unpleasant. Here are the main causes and solutions. And a site you'll love.
author-picture Admin - 2023. január 05.

The value of promo in today's society

Waking up in the early morning from a new notification with a promo code for favorable conditions in your ricky casino - you are clearly in anticipation that now everything will pull out of there. It seems that you have slept well and the weather outside the window promises a great fortune. You went to the casino software, enter promo, but he somehow does not want to activate. Yes, promos from different gaming companies are a major factor in attracting new users and keeping regular ones. There is a real struggle between operators and they are not fighting with swords and shields, but the size and number of bonuses. But what can be more terrible for the attracted user, when his promo is simply not activated? Probably only the end of the world.

Reasons for activation failure

What can stop you from enjoying the goodies from the dealer? These reasons could be enough to keep the user busy for the next 2 hours until they get bored. For such cases the site should have a special instruction with pictures and screenshots of how exactly you should act to activate your code the first time. But this way is not for us. We are the knowledge-seeking generation. It is possible that once we figure out how it all works, one day we will save the universe from an alien invasion by successfully entering a promo code. Our own inattention may also be the cause.

Do not meet the deposit requirements

In most such reasons, the casino bonus cannot be activated simply because you made an insufficient deposit. In most situations, casinos will request a deposit higher than the minimum deposit in order to activate the bonus. However, a large number of players simply see the minimum deposit of the casino and assume that this is enough to activate the bonus.

Solution: Since you were unable to take advantage of the bonus and made your initial deposit, you can't change anything with that deposit. But you can talk to support, tell them about it and request a new deposit to get the welcome bonus. But since you didn't take advantage of it, the casino will surely give it to you.

Contributing by choosing the wrong payment method

The next typical slip-up lies in not reading carefully and missing the fact that the bonus does not apply when using some forms of payment. Skrill and Neteller in most companies do not allow you to activate the welcome bonus

Many casinos, by cancelling Skrill and Neteller, for example, imply that a deposit through them will not activate the bonus. So if you made a deposit using a payment method that does not allow you to activate the bonus according to the casino's rules and procedures, you will not be able to receive it.

Solution: The only solution to this problem is to make a new deposit using the appropriate method.

Technical error on the site

Yes, it does happen, not very often, but if you look at many casinos over the years, you will see that it has happened several times. It doesn't even necessarily mean the casino has a technical error, but the technology just wasn't working properly at the time you were supposed to get your bonus, even though you met all the requirements to get the bonus.

Solution: The solution is to contact casino support and tell them what happened. If you met the requirements for your bonus but did not receive it, support will activate it manually.

Canceling the welcome bonus selection

When you first sign up at a casino, you will often need to select a bonus, and a common mistake here is not paying attention to it because one is eager to move on to the game as quickly as possible.

Solution: If this is what has happened to you, customer service will immediately inform you that you have chosen not to receive your bonus. In this case, you can also ask support to activate it manually because you decided not to receive it by mistake.

You have chosen a cashback bonus

Some bonuses are offered in the form of a cashback bonus, but this is not always clear to the player, especially if you are new to online casinos. If you choose such a bonus, you won't see any bonus money after you make a deposit, as this bonus money is only given out when you have spent your own money.

Solution: The solution is to simply play with the money you deposited, and when you play it, the casino will give you a cashback.

Main Casino 2023

Ricky Casino was launched in 2021, and in such a short time of existence has managed to gain a large customer base all over the world. In addition, the developers are constantly working on improving the Ricky online casino and are not going to stop. Owned by Dama N.V., this online casino is licensed and regulated by the Electronic Gaming Authority of Curacao. With a large selection of categories and one of the best game libraries, the casino offers online players from Australia a wide selection of poker, video poker, live casino games and casino table games from some of the best software manufacturers on the planet. The bonus offers offered by such an industry powerhouse are accordingly impressive, too, and the best part is that there are plenty of them!

Ricky's Casino Games

Ricky casino is best online casino in Australia games collection includes over 3,000 different games from more than 35 gambling software developers, including some of the best in the industry such as Play'n GO, NetEnt, Microgaming and others. The following game categories are available on the Ricky Casino Australia website and PWA app:

  • Online Slots
  • Live casino games
  • Online roulette and other table games
  • Lotteries

The quality of the games is top-notch, it's worth a try.

After learning the nuances with great probability you will not only successfully activate your promo, but possibly save the universe from an alien takeover. Of course, it is necessary not to forget to exclude your own inattention in any matters, it will greatly simplify life. Congratulations.

 

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